Politique de remboursement

SAGA JEWELRY - Tiphaine Szczypawka accepts returns on a case to case basis, at our discretion. Jewelry that arrives damaged is entitled to replacement and in certain cases, we may ask that the pieces be returned to our studio for investigation or repair.

We accept exchanges of unworn and undamaged jewelry within 7 days of the marked delivery date. The item must be in the same condition as purchased, and you are responsible for all shipping costs.

We do not accept returns for refunds. Shipping and handling charges are also non-refundable.

You can always contact us for any return question at saga.jewelryparis@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.